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Contact Customer Support
We are here to help with general inquiries about our marketplace service.
Get in Touch
Use the form to send us a general inquiry. Our support team aims to respond within 1–2 business days.
Corporate Address
Cascade Services, LLC
River Valley Loans
2532 Santee Cascade Rd
Santee, SC 29142
United States
Customer Support Phone
1-888-293-1815Customer Support Email
support@myrivervalleyloans.comSupport Hours
Monday – Friday: 9:00 AM – 5:00 PM CST
Saturday – Sunday: Closed
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Send Us a Message
This form is for general inquiries only. We are unable to assist with individual lender loan decisions, approval status, or fund disbursement timelines.
Message Received
Thank you for reaching out. Our support team will respond within 1–2 business days.